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Review bill to prevent third-party charges

| November 23, 2010 6:00 AM

Watch your monthly billing from Frontier. Evidently third companies such as OAN are unable to bill us/we the customers directly so they submit their “so-called authorized billings” as third-party services through local telephone venders.

If you do not contact the offending company and question the billing and ask for a cancellation with a confirmation number, you are stuck for unauthorized services and whatever balances are due. When asked where OAN received my personal information they indicated through an Internet website. After stating legal action, they confirmed my cancellation. To prevent such unauthorized billings, I contacted Frontier, who stated if the third party billing looked appropriate, they would then bill the customer the third-party charges. You may request a block to your telephone number to prevent further billings from unauthorized service venders.

My advice to all — review your monthly billings carefully as you will be responsible for unauthorized dollars if you do not cancel and confirm.

BARBARA SHAVER

Sandpoint