Looking for a healthcare provider? Here's how to choose one

Just about every week, my column references your primary healthcare provider. It assumes you have one. But, statistics show that only about 75 percent of the U.S. population has a primary healthcare provider, and for those in their 30s, the number is closer to 64 percent.

Before we look at how to choose a primary healthcare provider, let’s ask the Mayo Clinic why we need one. They point at prevention and condition management as well as familiarity.

“Knowing who you are is one thing, but knowing the intricacies of your health and wellness is another,” Mayo says. “And the latter is something a primary care provider offers you and your family. This knowledge and familiarity helps personalize your care and save time spent explaining the medical history, personal caveats, and who you are.”

Your PCP is responsible for screening for prominent health-related conditions and helping you manage any chronic conditions with an eye on improving your quality of life.

“A primary care provider’s goal is to deliver the care that’s right for you – not employ a one-size-fits-all approach,” they say.

And, while we’re talking about one-size-fits-all, we’ll segue into how to choose a provider now that you realize that you need one. This article isn’t just for the 25-plus percent without a PCP, but for those whose provider no longer provides or for those whose providers no longer fit their needs.

I always say that you’re the star of your healthcare team. I firmly believe that to be true, and as the star, it’s all about you. All about you feeling that your teammates are doing all they can to help you achieve your healthcare goals.

Whether you choose a medical doctor, doctor of osteopathic medicine, or a nurse practitioner, the first and most likely, the most crucial point is to find a practitioner that you feel comfortable talking to. Yes, communication is the key.

How do you do that? It’s going to take a bit of effort on your part, so get out a pen and paper and start making a list of what’s most important to you. First off, write down the qualities you’re looking for. Do you care if it’s a man or a woman? Are the office hours vital to you? Is location a consideration?

“Do you prefer a doctor who has an individual practice or one who is part of a group so you can see one of your doctor’s partners if your doctor is not available?” National Institute on Health says to ask yourself.

Once you know what you’re looking for, ask your friends, relatives, and other healthcare professionals for the names of providers they know and respect. And, also ask why they’re recommending that person.

If required by your health insurance, you will want to check to see if the recommended PCP is in your network. Your insurance company may already have a list of recommended PCPs in the area, and your research will be to find out if one of them suits you.

“Once you have narrowed your list to two or three doctors, call their offices. The office staff is a good source of information about the doctor’s education and qualifications, office policies, and payment procedures. Pay attention to the office staff; you will have to communicate with them often,” NIH advises.

Questions for the staff would include, is the provider accepting new patients? How long is the wait for an appointment? Does the provider schedule tele-appointments? Is he or she available by email? What is the provider’s primary area of expertise?

Then make an appointment to see the top contenders for an interview. Yes, this is an option. Remember, communication is the key to finding the best health-coach for your team.

“How well you and your doctor talk to each other is one of the most important steps to getting good health care,” NIH says. “This doctor gets to know you and what your health is normally like. He or she can help you make medical decisions that suit your values and daily habits.”

Bonner General Family Practice is accepting new patients. Call 208-265-2221, Monday to Wednesdays for an appointment.

Kathy Hubbard is a member of Bonner General Health Foundation Advisory Council. She can be reached at kathyleehubbard@yahoo.com.